August 20th, 2008 by Richard Lee
SES SJ 2008 – Successful Tactics for Social Media
Successful Tactics for Social Media
It’s about the conversation
People like to tell their stories and interaction about your product
Sharing & Conversation
Collect wisdom of the crowd
Ancestors of Social Marketing:
Listservs, user groups, message boards, chat boards
Audience development, interactive PR, certain forms of what we named guerilla marketing, seeding
sCRM (Social Customer Relationship Management):
Surveys, polls, story telling, etc.
Types of Social Media:
Social News
Social Sharing (Videos & Photos)
Social Networking
Social Bookmarking
And many other areas
Social Technographics (aka Demographics/Psychographics):
Creators
Critics
Collectors
Joiners
Spectators
Inactive
From the book Groundswell
Dominate your Search Engine Result’s Pages (SERPS):
MySpace.com
Youtube video
Youtube channel
Other Social Marketing links
Links are a by product of social media.
Each area is a potential to rank in your SERPs
Sony, Walmart, and other companies = back lash for being unethical for fake blogging. Such as offering a fake promotion to generate buzz.
August 20th, 2008 at 8:47 pm
Also check out:
http://www.forrester.com/Groundswell/profile_tool.html
http://www.forrester.com/Groundswell/ladder.html
http://www.forrester.com/Groundswell (the actual book)
This is a great way to understand your Web 2.0 Social Media audience!